Privacy Policy
INTRODUCTION
This Privacy Policy explains how AllofAI (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you access or use our website, applications, and any related services, tools, or communications (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. This Privacy Policy is also incorporated into and forms part of our Terms and Conditions. If you do not agree with any part of this Policy, you should discontinue use of the Services.
We are committed to protecting user privacy and handling personal data responsibly in accordance with applicable data protection laws, including, where relevant, the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable U.S. state privacy regulations.
This Privacy Policy applies to all users of the Services, regardless of geographic location, and governs how personal information is processed by AllofAI.
We encourage you to carefully review this Policy to understand our data practices and your related rights.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, you may contact us through the details provided in the “Contact Us” section of the Services.
INFORMATION WE COLLECT
To provide and maintain the Services, AllofAI collects both personal and non-personal information. The type of information collected depends on how you interact with the Services and may come directly from you, be collected automatically, or be obtained from third-party sources. We aim to collect only information that is necessary, relevant, and proportionate to the purposes described in this Privacy Policy.
1. Information You Provide Directly
When you use the Services, you may voluntarily provide certain personal information, including:
1. Account and Profile Information
When you register or update your account, we may collect identifiers such as your name, email address, username, and other registration details.
2. Billing and Payment Information
If you subscribe to paid features, we may collect billing-related information such as transaction records and payment details. Payment processing is handled by third-party payment providers, and we do not store full credit card information on our systems.
3. User Content and Inputs
We collect the content you submit through the Services, including prompts, messages, queries, and other inputs to the platform, along with related metadata such as timestamps or session identifiers. Please note that such inputs may contain personal or sensitive information if you choose to include it.
4. Support and Communications
When you contact us for customer support, feedback, or other inquiries, we may collect your contact details, the content of your messages, attachments, and records of correspondence.
2. Information We Collect Automatically
When you access or use the Services, certain technical and usage data is collected automatically, including:
1. Device and Technical Information
Such as IP address, browser type and version, operating system, device model, screen resolution, language preferences, and unique device identifiers.
2. Usage and Interaction Data
Information about how you interact with the Services, including pages or features accessed, session duration, navigation paths, access times, and system interactions.
3. Log and Diagnostic Information
System-generated data used for troubleshooting, performance monitoring, security, fraud prevention, and system maintenance.
4. Approximate Location Data
General location information derived from your IP address, used for security, localization, and service optimization purposes.
3. Cookies and Tracking Technologies
AllofAI uses cookies, pixels, local storage, scripts, and similar technologies to collect information about your browsing activity and device usage. This may include:
- Session and authentication data
- Analytics and performance metrics
- User preferences and settings
- Engagement and interaction patterns
For additional details, please refer to the Cookies and Tracking section of this Privacy Policy.
4. Information from Third Parties
We may receive information about you from third-party sources to improve and operate the Services, including:
1. Analytics Providers
Aggregated or pseudonymized data that helps us understand usage trends, user behavior, and feature performance.
2. Payment Processors
Transaction confirmations, payment status updates, subscription details, and billing-related notifications.
3. Marketing and Advertising Partners
Information used to measure campaign effectiveness or deliver relevant promotions, where permitted by applicable law.
5. Aggregated and De-Identified Information
We may also collect, create, and use aggregated, anonymized, or de-identified data that cannot reasonably be used to identify any individual. This data may be used for purposes such as analytics, product improvement, research, statistical reporting, and service optimization.
6. Data Protection Commitment
AllofAI implements appropriate technical and organizational measures to protect the confidentiality, integrity, and security of the information we collect. We do not sell personal information, and any data processing is carried out in accordance with the limitations set out in this Privacy Policy.
HOW WE USE YOUR INFORMATION
AllofAI uses the information we collect for a range of operational, business, and legal purposes in order to provide, maintain, secure, and improve the Services. Our data practices are guided by principles of transparency, necessity, and proportionality, and are designed to ensure the proper functioning of our AI-based platform while respecting user privacy.
Below are the key purposes for which we may use your information:
1. To Provide and Operate the Services
We use your information to operate, maintain, and deliver the Services, including:
- Enabling access to the platform and its core functionalities
- Processing user requests and inputs
- Delivering AI-generated responses and personalized outputs
- Supporting authentication and account functionality
- Facilitating core service operations and system availability
2. To Improve and Optimize the Services
We process usage and technical data to better understand how users interact with the platform, including:
- Analyzing usage patterns and user behavior
- Monitoring system performance and stability
- Identifying and fixing technical issues or errors
- Improving existing features and developing new functionality
- Enhancing overall user experience and service reliability
3. To Process Payments and Manage Subscriptions
Where applicable, we use relevant information to support billing and subscription management, including:
- Processing one-time payments and recurring subscriptions
- Verifying transaction status and payment completion
- Issuing invoices, receipts, and billing notifications
- Managing subscription upgrades, renewals, and cancellations
- Handling failed payments and related account status updates
4. To Communicate With You
We may use your information to communicate important updates and service-related messages, such as:
- Account registration confirmations and notifications
- Service announcements and operational updates
- Responses to user inquiries and support requests
- Information about changes to policies or features
- Marketing or promotional communications (where permitted and subject to your preferences)
5. To Provide Customer Support
Your information may be used to assist with customer service, including:
- Responding to support requests and technical issues
- Investigating bugs, complaints, or disputes
- Following up to ensure issues are resolved
- Maintaining records of support interactions for quality assurance
6. To Secure the Platform and Enforce Policies
We use information to protect the integrity, security, and proper functioning of the Services, including:
- Detecting and preventing fraud, abuse, or unauthorized access
- Monitoring suspicious or malicious activity
- Authenticating user accounts and verifying identity where necessary
- Enforcing our Terms and Conditions and other policies
- Protecting users, systems, and infrastructure from security threats
7. To Train and Improve AI Systems (Where Applicable)
We may use de-identified, anonymized, or aggregated user inputs to evaluate and improve our AI models and system performance, subject to applicable safeguards.
However, we do not use Google user data — including data obtained via Google Workspace APIs such as Gmail or Google Calendar — to train or improve generalized or non-personalized AI or machine learning models, even in anonymized form. Such data is used solely to provide and enhance user-facing features within the Services.
8. To Comply With Legal Obligations
We may process your information where required to comply with applicable laws, regulations, legal processes, or governmental requests, including:
- Responding to lawful requests from authorities
- Meeting tax, audit, and regulatory obligations
- Maintaining required records and compliance documentation
9. To Enforce Legal Rights and Resolve Disputes
We may use your information as necessary to:
- Enforce our agreements and policies
- Investigate and address potential violations
- Establish, exercise, or defend legal claims
- Manage disputes, litigation, or regulatory matters
10. With Your Consent
In certain cases, we may process your information based on your explicit consent. Where consent is required, you may withdraw it at any time, without affecting the lawfulness of prior processing.
11. Automated Decision-Making
We do not use personal information to make automated decisions that produce legal or similarly significant effects without human involvement.
All processing activities are conducted in accordance with applicable data protection laws, and AllofAI does not sell or license personal information to third parties.
PURPOSE OF PROCESSING
AllofAI processes personal information for specific, legitimate, and proportionate purposes necessary to operate, maintain, secure, and improve the Services. All processing activities are grounded in operational necessity, contractual obligations, legal compliance requirements, and the need to deliver a reliable and high-quality user experience.
1. Service Delivery and Core Functionality
We process personal information to ensure the proper functioning of our chat-based AI platform, including:
- Providing access to core platform features and functionalities
- Enabling real-time interactions and AI-generated responses
- Supporting account creation, authentication, and user management
- Delivering requested content and personalized experiences
- Maintaining system availability, stability, and performance
2. Service Improvement and Development
We process data to continuously improve and enhance the Services, including:
- Analyzing aggregated and anonymized usage patterns
- Monitoring system performance and identifying technical issues
- Troubleshooting errors and improving platform reliability
- Developing new features and optimizing existing functionality
- Enhancing overall user experience and service quality
Where applicable, de-identified or anonymized user inputs may be used to improve and refine AI models, subject to the safeguards described in this Privacy Policy.
3. Contractual and Commercial Operations
Processing may be necessary to fulfill contractual obligations and manage commercial relationships, including:
- Processing payments and managing billing cycles
- Handling subscriptions, renewals, upgrades, and cancellations
- Maintaining transaction records and financial documentation
- Providing service access in accordance with user agreements
4. Legal and Regulatory Compliance
We may process personal information where necessary to comply with applicable legal obligations, including:
- Responding to lawful requests from public authorities
- Complying with regulatory, tax, and audit requirements
- Maintaining legally required records and documentation
- Supporting investigations or legal proceedings where applicable
5. Security, Fraud Prevention, and Enforcement
We process information to protect the integrity and security of the Services, including:
- Detecting and preventing fraudulent, abusive, or illegal activity
- Monitoring system access and identifying suspicious behavior
- Enforcing our Terms and Conditions and related policies
- Protecting users, systems, and infrastructure from security risks
- Investigating potential violations or unauthorized access
6. Communications and User Engagement
Where appropriate, we may process information to communicate with users, including:
- Sending service-related notifications and updates
- Responding to user inquiries and support requests
- Delivering administrative or transactional messages
- Providing promotional communications (subject to user preferences)
7. Consent-Based Processing
In certain situations, we process personal information based on your consent, such as:
- Receiving marketing communications
- Participating in surveys, feedback programs, or research activities
- Other optional features where consent is explicitly requested
You may withdraw your consent at any time, subject to applicable legal or contractual limitations.
8. Data Minimization and Purpose Limitation
All processing activities are governed by the principles of data minimization and purpose limitation. This means:
- We only collect and process information that is necessary and relevant to the stated purposes
- We do not use personal data in ways that are incompatible with the original purpose of collection, unless required or permitted by law or with your consent
- We regularly review our data practices to ensure continued necessity and proportionality
AllofAI is committed to ensuring that all processing of personal information remains lawful, transparent, and strictly aligned with the purposes outlined in this Privacy Policy.
HOW WE SHARE YOUR INFORMATION
AllofAI values your privacy and does not sell or rent your personal information. However, in order to operate, maintain, and improve the Services, we may share your information with selected third parties under limited circumstances and with appropriate safeguards in place.
1. Service Providers and Business Partners
We may share personal information with trusted third-party service providers that perform essential functions on our behalf, including:
- Hosting and infrastructure providers
- Payment processing services
- Customer support tools and platforms
- Security monitoring and fraud prevention services
- Email delivery and communication services
- Data analytics and performance monitoring providers
These service providers are contractually required to:
- Process information only as necessary to provide their services
- Use appropriate safeguards to protect personal data
- Not use your information for independent or unrelated purposes
2. Analytics and Performance Measurement
We may share certain usage and technical data with analytics providers to understand how users interact with the Services. This may include:
- Session duration and interaction patterns
- Feature usage and navigation behavior
- Device type, browser information, and technical metrics
Such data is typically shared in aggregated, anonymized, or pseudonymized form and does not directly identify individual users.
3. Third-Party Integrations and User-Initiated Sharing
If you choose to use third-party integrations, tools, or services accessible through AllofAI, we may share relevant information necessary to enable that functionality. In such cases:
- The third party will process your information under its own privacy policy
- We encourage you to review their privacy terms before using such services
- Data sharing is limited to what is required to provide the requested feature
4. Legal Compliance and Protection of Rights
We may disclose personal information when required or permitted by law, including where necessary to:
- Comply with legal obligations such as subpoenas, court orders, or regulatory requests
- Protect and defend our legal rights, property, or interests
- Investigate or prevent fraud, abuse, or security incidents
- Protect the safety and rights of users, employees, or the public
5. Business Transfers
In the event of a business transaction, such as a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. In such cases:
- We will take reasonable steps to ensure continued protection of your data
- The receiving entity will be required to handle your information in accordance with applicable privacy laws
- Where required, you will be notified of any material changes in ownership or data handling practices
6. Aggregated or De-Identified Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties such as:
- Research institutions
- Business partners
- Analytics or industry collaborators
- The general public (for statistical or research purposes)
Such data is not considered personal information under applicable privacy laws.
7. No Third-Party Independent Marketing
We do not allow third parties to access your personal information for their own independent marketing purposes. Any data shared is strictly limited to what is necessary to support the operation and delivery of the Services.
8. Analytics Tool Disclosure (Microsoft Clarity)
AllofAI uses Microsoft Clarity as an analytics and user experience tool to understand how users interact with the platform. This may involve sharing limited technical and usage data with Microsoft to generate insights such as:
- Heatmaps
- Session replays
- User interaction and UX metrics
Microsoft may process this data in accordance with its own privacy policies and terms. We do not use Clarity to collect sensitive personal data, and we implement masking techniques to reduce the capture of information entered into forms or input fields.
For more information, you may refer to Microsoft Clarity’s official privacy disclosures and terms of service.
USE OF AI TECHNOLOGIES AND TRAINING
The Services provided by AllofAI are powered by artificial intelligence (“AI”) technologies designed to generate text-based responses based on user inputs. These systems may utilize machine learning, natural language processing, and related computational methods to deliver relevant, interactive, and context-aware outputs.
We are committed to ensuring that the use of AI technologies is responsible, secure, and transparent.
1. Processing of User Inputs
When you interact with the Services, your inputs—such as prompts, messages, or queries—may be processed by our AI systems in real time in order to generate responses. This processing is carried out under security and access control measures designed to protect user data.
In general:
- Inputs are processed to generate immediate responses
- Data is handled in accordance with applicable security standards
- Processing is primarily transient and used for service functionality
2. Storage and Retention of Inputs
Unless otherwise explicitly stated at the point of collection or configured through your account settings:
- We do not intentionally retain identifiable user inputs for long-term storage
- Inputs are not stored in a manner that directly links them to your personal identity for AI training purposes
- Temporary processing may occur to support system performance and service delivery
3. Use of De-Identified and Anonymized Data
In limited circumstances, AllofAI may use de-identified, anonymized, or aggregated data derived from user interactions to:
- Improve system performance and stability
- Evaluate and enhance AI model accuracy and effectiveness
- Optimize user experience and platform functionality
- Conduct internal testing, analysis, and service development
Such data is processed in a way that removes direct personal identifiers and is handled in accordance with applicable data protection laws.
4. Training and Model Development Restrictions
We do not use personal information for AI training in the following categories:
- Names, email addresses, or contact details
- Payment or billing information
- Account identifiers or sensitive profile data
- Any directly identifiable personal information
Additionally:
- We do not use your personal data to train or fine-tune third-party or publicly available AI models
- All training-related processing is designed to prevent the identification, reconstruction, or leakage of individual user data
- Any model improvement activities are conducted under strict technical and organizational safeguards
5. User Controls and Transparency
If we introduce features that allow users to opt in or opt out of data usage for model improvement or training purposes, we will:
- Provide clear and accessible settings
- Explain how data will be used
- Allow users to modify their preferences at any time, subject to legal or operational limitations
6. Nature of AI-Generated Output
By using the Services, you acknowledge that AI-generated content:
- Is probabilistic and may not always be accurate or complete
- Should not be relied upon as a sole source for legal, medical, financial, or other critical decisions
- May require independent human review or verification before use in important contexts
7. User Responsibility
You agree to use the Services responsibly and understand that outputs generated by AI systems may contain limitations inherent to the technology.
8. Contact Us
If you have questions regarding how your data is processed in connection with our AI systems, you may contact AllofAI using the contact information provided in this Privacy Policy.
LEGAL BASIS FOR PROCESSING
AllofAI processes personal information only where we have a valid legal basis to do so under applicable data protection laws, including the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other similar privacy frameworks where applicable.
The legal basis for processing may vary depending on the type of data and the context in which it is collected. In general, we rely on one or more of the following grounds:
1. Performance of a Contract
We may process personal information where it is necessary to fulfill our contractual obligations to you, including:
- Providing access to the Services and core functionality
- Managing user accounts and authentication
- Processing subscriptions, payments, and transactions
- Delivering requested features and user support
- Responding to service-related inquiries
2. Legitimate Interests
We may process personal information where it is necessary for our legitimate business interests, provided that such interests are not overridden by your fundamental rights and freedoms.
These interests may include:
- Improving and optimizing the Services
- Ensuring platform security and preventing fraud or abuse
- Understanding usage patterns and user behavior
- Developing and enhancing features and functionality
- Conducting limited marketing to existing users
Where required, we perform balancing tests to ensure that our legitimate interests do not disproportionately impact your privacy rights.
3. Consent
In certain situations, we rely on your explicit consent to process personal information. This may include:
- Receiving promotional or marketing communications
- Participating in surveys, beta testing, or user research
- Enabling optional analytics or tracking features
- Other cases where consent is explicitly requested
You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.
4. Compliance with Legal Obligations
We may process personal information where necessary to comply with applicable legal or regulatory obligations, including:
- Responding to lawful requests from public authorities
- Meeting tax, accounting, and audit requirements
- Maintaining required records under applicable law
- Supporting legal or regulatory investigations
5. Protection of Vital Interests
In rare circumstances, we may process personal information to protect your vital interests or those of another individual, such as in situations involving:
- Security incidents or urgent threats
- Prevention of harm or safety risks
- Emergency response scenarios
6. Regional Cookie and Analytics Basis (Including Microsoft Clarity)
Where applicable:
- In the EEA, UK, and Switzerland, the use of non-essential cookies and session replay tools (such as Microsoft Clarity) is based on your consent
- In other jurisdictions, we may rely on legitimate interests for analytics, diagnostics, and service improvement, while respecting applicable opt-out mechanisms
- Cookie consent tools and consent mode technologies are used to ensure that non-essential tracking is only activated where valid consent has been provided
7. Transparency and Accountability
AllofAI is committed to:
- Assigning an appropriate legal basis to each processing activity
- Ensuring transparency in how personal data is processed
- Regularly reviewing our legal basis determinations for compliance
- Providing users with clear information upon request regarding specific processing activities
If you have questions about the legal basis for any specific processing activity, you may contact us for further information.
COOKIES AND TRACKING
AllofAI uses cookies and similar tracking technologies to improve the functionality, performance, and security of the Services, as well as to personalize user experience, analyze usage patterns, and support marketing and analytics activities. These technologies may be implemented directly by us or by authorized third-party service providers.
By using the Services, you consent to the use of cookies and similar technologies, subject to your ability to manage or withdraw consent as described in this section.
1. What Are Cookies
Cookies are small text files stored on your device or browser when you visit a website or use an application. They help recognize your device and remember your preferences over time.
Cookies may support functions such as:
- Maintaining login sessions
- Remembering user preferences and settings
- Enabling secure authentication
- Improving platform performance and stability
- Providing a more personalized experience
2. Types of Cookies We Use
We use different categories of cookies, including:
1. Strictly Necessary Cookies
Required for the basic operation of the Services, such as security, authentication, and system functionality.
2. Performance Cookies
Help us understand how users interact with the Services and allow us to improve system performance and stability.
3. Functional Cookies
Enable enhanced features and personalization, such as remembering preferences and settings.
4. Marketing and Advertising Cookies
Used to deliver relevant content, measure campaign effectiveness, and support promotional activities.
3. Additional Tracking Technologies
In addition to cookies, AllofAI may use other similar technologies, including:
- Pixel tags and web beacons
- Embedded scripts
- Software development kits (SDKs)
- Local storage technologies
These technologies may collect information such as:
- Device type and operating system
- Browser type and settings
- Screen resolution
- Referring URLs
- Pages visited and time spent
- Clicks, scrolls, and interaction events
- Conversion and engagement metrics
4. Third-Party Analytics and Advertising
We may work with third-party service providers, including analytics and advertising partners such as Google Analytics, Meta, and similar platforms.
These third parties may:
- Set their own cookies or tracking technologies through our Services
- Collect usage and behavioral data in accordance with their own privacy policies
- Help analyze campaign performance and user engagement
- Support interest-based or personalized advertising
We do not control third-party tracking technologies and are not responsible for their independent data processing practices. We encourage you to review their privacy policies for more information.
5. Consent and Cookie Management
Where required by applicable law, we obtain your consent before placing non-essential cookies or tracking technologies.
Depending on your location, you may:
- Accept or reject specific categories of cookies via a cookie banner or preference center
- Adjust browser or device settings to block or delete cookies
- Withdraw consent at any time through available controls
Please note that disabling certain cookies may affect the functionality or performance of the Services.
6. Do Not Track Signals
At this time, our Services do not respond to “Do Not Track” (DNT) signals due to the lack of a universally accepted industry standard for interpreting such signals.
7. Data Retention
Tracking-related data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, including analytics, security, and service improvement. After that period, data is deleted or anonymized in accordance with our retention policies.
8. Microsoft Clarity
AllofAI uses Microsoft Clarity to understand user behavior and improve the user experience. Clarity may collect information such as:
- Clicks, scrolls, and mouse movements
- Page interactions and navigation patterns
- Device and browser technical metadata
- Session recordings and heatmaps
We configure Microsoft Clarity to apply privacy safeguards, including masking techniques and consent controls. In jurisdictions where required, non-essential tracking and session recording are activated only after valid user consent.
For more information, please refer to Microsoft Clarity’s official documentation and privacy statement.
YOUR RIGHTS AND CHOICES
AllofAI is committed to ensuring that users have meaningful control over their personal information. Depending on your jurisdiction, applicable data protection laws may grant you certain rights regarding your personal data. We respect these rights and provide mechanisms to help you exercise them.
Please note that these rights may be subject to legal limitations, including requirements to retain certain data for compliance, security, or legitimate business purposes.
1. Right of Access
You may have the right to:
- Confirm whether we process your personal information
- Request access to the personal data we hold about you
- Receive information about how your data is used and shared
- Obtain a copy of your personal information, where applicable
2. Right to Rectification
You may request that we correct or update your personal information if it is:
- Inaccurate
- Incomplete
- Outdated or incorrect
3. Right to Deletion (Erasure)
In certain circumstances, you may request deletion of your personal information, such as when:
- The data is no longer necessary for the purposes for which it was collected
- You withdraw your consent (where consent is the legal basis)
- The data has been unlawfully processed
- Deletion is required under applicable law
4. Right to Restrict Processing
You may request that we limit the processing of your personal data where:
- You contest the accuracy of the data
- You believe processing is unlawful
- You object to processing and a verification period is required
- We no longer need the data but you require it for legal claims
5. Right to Object
You may object to the processing of your personal information in certain cases, including:
- Direct marketing activities
- Processing based on legitimate interests
- Other situations permitted under applicable law
6. Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw it at any time. This will not affect the lawfulness of processing carried out before withdrawal.
If you opt out of marketing communications, you may still receive non-promotional messages related to your account, transactions, or service updates.
7. Right to Data Portability
Where technically feasible and where processing is based on consent or a contract, you may request:
- A structured, commonly used, and machine-readable copy of your data
- The transfer of your data to another service provider
8. Additional Rights (EEA, UK, California, and Similar Jurisdictions)
If you are located in certain regions, including the EEA, United Kingdom, or California, you may have additional rights such as:
- The right to opt out of certain types of data processing
- The right not to be subject to automated decision-making with legal or significant effects
- The right to lodge a complaint with a supervisory authority or data protection regulator
9. How to Exercise Your Rights
To exercise any of your rights, please contact AllofAI using the details provided in the “Contact Us” section of this Privacy Policy.
For security and privacy protection purposes, we may need to verify your identity before processing your request.
We will respond to all valid requests within a reasonable timeframe and in accordance with applicable legal requirements.
10. Data Retention and Limitations
In certain cases, we may be required or permitted to retain specific information, including for:
- Legal compliance obligations
- Fraud prevention and security purposes
- Dispute resolution and enforcement of agreements
Where such limitations apply, we will inform you where appropriate.
11. Cookie and Analytics Preferences (Including Microsoft Clarity)
You may manage your preferences for analytics and session replay tools at any time via our cookie settings or browser controls.
- If you withdraw consent, non-essential cookies (including Microsoft Clarity) will be disabled
- Future session recordings and analytics collection will stop where applicable
- Previously collected data may still be processed in accordance with third-party retention policies (such as Microsoft’s policies)
For more information about Microsoft Clarity, please refer to Microsoft’s official documentation and privacy statement.
ACCOUNT DELETION
You may request deletion of your account and associated personal information at any time through the Help Center or by contacting AllofAI using the contact details provided in the “Contact Us” section of this Privacy Policy.
1. Verification of Requests
For security purposes, we may take reasonable steps to verify your identity before processing your request. This is to ensure that account deletion requests are legitimate and to protect your personal data from unauthorized access or misuse.
2. Effect of Account Deletion
Once your request is verified and processed:
- Your account will be permanently deleted or de-identified from our active systems
- You will lose access to your account and all associated Services
- All related content, settings, and purchase history will no longer be accessible
- The deletion process is irreversible and cannot be undone
We strongly recommend that you download or back up any information you wish to retain before submitting a deletion request.
3. Retention of Certain Data
In some cases, limited information may be retained for a defined period of time, including:
- Backup copies stored for system recovery and business continuity
- Data required to comply with legal or regulatory obligations
- Information necessary for dispute resolution or enforcement of agreements
- Records needed for fraud prevention, security, or platform integrity
Any retained data will be restricted to what is strictly necessary for these purposes and will be securely stored in accordance with applicable data protection standards.
4. Third-Party Account Connections
If your account is linked to a third-party service (such as Google or Apple), you may also need to manage or revoke access through those platforms separately.
Please note that:
- Deleting the application or stopping use of the Services does not automatically delete your account
- A formal deletion request is required to initiate the account removal process
- Third-party platforms may have their own independent data retention policies
5. Final Note
AllofAI is committed to handling account deletion requests in a secure, transparent, and compliant manner, while ensuring that legal and operational obligations are properly respected.
DATA RETENTION
AllofAI retains personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. These purposes may include providing the Services, maintaining system performance, improving functionality, complying with legal obligations, resolving disputes, and enforcing our agreements.
1. General Retention Principles
The retention period for personal data depends on several factors, including:
- The nature and sensitivity of the information
- The purpose for which the data was collected and processed
- Applicable legal, regulatory, or contractual requirements
- Ongoing business or operational needs
2. Retention of Account and Usage Data
Information related to your account and use of the Services may be retained for the duration of your active account and for a reasonable period thereafter. This may include:
- Account registration details (e.g., name, email address)
- Transaction and billing records
- Service usage logs and interaction data
- Support and communication history
This retention allows us to:
- Maintain service continuity
- Support dispute resolution and investigations
- Comply with legal and financial record-keeping requirements
- Protect against fraud and misuse
3. Deletion and Anonymization
When personal information is no longer required for legitimate business, legal, or technical purposes, AllofAI will take appropriate measures to:
- Permanently delete the data
- Anonymize or de-identify the data so it can no longer be linked to an individual
- Aggregate the data for statistical or analytical purposes
Where immediate deletion is not possible (for example, due to backup systems), the data will be securely stored and isolated from active processing until deletion becomes feasible.
4. De-Identified and Aggregated Data
We may retain anonymized or aggregated data indefinitely, as it no longer identifies any individual user. This data may be used for:
- Research and analysis
- Product development and improvement
- Performance benchmarking
- Statistical reporting
5. Account Deletion Impact on Retention
If you request account deletion:
- Your personal information will be removed from active systems in accordance with the “Account Deletion” section of this Policy
- Certain data may still be retained in backup or archival systems for a limited period
- Retained data will only be used where required for legal, security, or operational purposes
6. Microsoft Clarity Retention (Third-Party Tool)
For data processed through Microsoft Clarity on behalf of AllofAI, retention is governed by Microsoft’s policies. As of the time of this Policy:
- Session recordings (playback data) are retained for approximately 30 days
- Heatmaps and aggregated click data may be retained for up to approximately 13 months
- Favorited or labeled sessions may be retained for up to approximately 13 months
- After these periods, data is deleted from Microsoft systems, including backups, in accordance with their retention practices
Please note that retention periods for Microsoft Clarity are controlled by Microsoft and may change over time. For the most up-to-date information, please refer to Microsoft’s official Clarity documentation.
7. Ongoing Compliance Commitment
AllofAI regularly reviews its data retention practices to ensure that personal information is not kept longer than necessary and is handled in accordance with applicable data protection laws and industry standards.
DATA SECURITY
AllofAI is committed to protecting your personal information and implements appropriate administrative, technical, and physical security measures to safeguard data against unauthorized access, loss, misuse, or alteration.
1. Data Protection Measures
We use industry-standard safeguards, including:
- TLS encryption for data in transit
- Encryption at rest for sensitive information
- Secure password storage using hashing techniques
- Access control and authentication mechanisms
2. System and Infrastructure Security
Our systems are hosted on secure cloud infrastructure with protections such as:
- Restricted physical access controls
- Continuous monitoring and surveillance
- Redundant systems for reliability and uptime
3. Access Controls
Access to personal data is strictly limited:
- Only authorized personnel can access user data
- Access is granted on a need-to-know basis
- Permissions are regularly reviewed and monitored
4. Monitoring and Threat Protection
We use security tools and processes to detect and prevent threats, including:
- Firewalls and intrusion detection systems
- Vulnerability scanning and security updates
- Logging and monitoring of system activity
5. Data Resilience
We maintain backup and recovery systems to help ensure data availability and service continuity.
6. Security Limitations
While we take reasonable steps to protect your data, no system is completely secure. You acknowledge that using online services involves inherent risks.
7. Incident Response
In the event of a data breach that may affect your rights or freedoms, AllofAI will notify affected users and relevant authorities as required by law, and provide information about the incident and remediation steps.
CHILDREN’S PRIVACY
AllofAI does not direct its Services to, target, or intentionally collect personal information from individuals under the age of 18 (or the minimum legal age in the relevant jurisdiction).
1. Age Restriction
- The Services are intended only for users who are at least 18 years old (or the applicable minimum age in your jurisdiction).
- Individuals under this age are not permitted to use the Services.
- We do not knowingly collect personal information from minors.
2. Data Removal for Minors
If we become aware that we have collected personal information from a user under the applicable age without verified parental consent:
- We will take prompt steps to delete such information from our systems
- We may restrict or terminate the associated account
- We will handle the data in accordance with applicable legal requirements
3. Parental or Guardian Requests
Parents or legal guardians who believe that a child has provided personal information without consent may contact AllofAI to request removal of such data.
In such cases:
- We may request verification of identity and legal guardianship
- We will review and process valid deletion requests in a timely manner
- We may restrict further access where appropriate
4. Responsibility of Guardians
We encourage parents and guardians to monitor and guide their children’s online activities to help ensure safe and responsible internet use.
INTERNATIONAL USERS
AllofAI is operated from the United States and is primarily intended for users in the United States. However, users from other countries may access the Services.
1. Data Transfers
By using the Services, you acknowledge and agree that:
- Your personal information may be transferred to the United States
- Your data may be stored and processed in the United States or other countries where we or our service providers operate
- Data protection laws in these jurisdictions may differ from those in your country
2. Consent to Transfer
You consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy when you use the Services.
3. Safeguards for Transfers
Where required by law, we use appropriate safeguards for international data transfers, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms.
4. Regional Rights
Depending on your location (such as the EEA, UK, Switzerland, Canada, or other regions), you may have additional privacy rights, including access, correction, deletion, and objection rights, as described in the “Your Rights and Choices” section.
5. Global Commitment
Regardless of location, AllofAI is committed to handling your personal information in a secure and responsible manner consistent with applicable privacy laws.
CALIFORNIA RESIDENTS
If you are a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). This section applies only to California residents and supplements the rest of this Privacy Policy.
AllofAI is committed to complying with the CCPA/CPRA and providing transparency regarding how personal information is collected, used, and disclosed.
1. Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers (such as name, email address, and IP address)
- Internet or network activity (such as browsing behavior and usage data)
- Geolocation data (if enabled by the user)
- Commercial information (such as subscription or transaction history)
- Inferences drawn from user behavior to improve services
We do not collect sensitive personal information as defined by CPRA (such as Social Security numbers or precise geolocation).
2. How We Use Personal Information
We use personal information for business and operational purposes, including:
- Providing and maintaining the Services
- Improving and personalizing user experience
- Processing transactions and subscriptions
- Communicating with users
- Preventing fraud and ensuring security
- Complying with legal obligations
- Analyzing usage trends and platform performance
3. Sale or Sharing of Personal Information
We do not sell or share personal information as defined under the CCPA/CPRA, including for cross-context behavioral advertising.
4. Disclosure of Personal Information
We may disclose personal information to:
- Service providers and contractors who assist in operating the Services
- Third parties under contractual confidentiality and security obligations
These disclosures are made only for specified business purposes.
5. Your California Privacy Rights
As a California resident, you may have the following rights:
- Right to Know – Request details about the personal information we collect, use, and disclose
- Right to Delete – Request deletion of your personal information, subject to legal exceptions
- Right to Correct – Request correction of inaccurate personal information
- Right to Opt Out – Direct us not to sell or share your personal information (note: we do not sell or share data)
- Right to Limit Use of Sensitive Information – (Not applicable, as we do not collect such data)
- Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights
- How to Exercise Your Rights
To exercise your rights, please contact AllofAI using the details in the “Contact Us” section.
We may need to verify your identity before processing your request. You may also authorize an agent to submit a request on your behalf, subject to verification requirements.
7. Do Not Track
We do not currently respond to “Do Not Track” browser signals. You may still manage tracking preferences via browser settings or cookie controls described in this Privacy Policy.
THIRD PARTY LINKS
AllofAI may include links to third-party websites or services for convenience and informational purposes only.
1. No Control or Endorsement
We do not control, monitor, or endorse third-party websites and are not responsible for their content, accuracy, or privacy practices.
2. Your Use of Third Parties
If you access a third-party link:
- You will be subject to the third party’s own terms and privacy policy
- Any interaction is solely between you and the third party
- You should review their policies before providing any information
3. No Liability
We are not responsible for any loss or damage arising from your use of third-party websites or services.
4. Changes to Links
We may add, remove, or disable third-party links at any time without notice.
5. Acknowledgment
By using the Services, you acknowledge that use of third-party websites is at your own risk.
CHANGES TO THIS POLICY
AllofAI may update, revise, or modify this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.
1. When Changes Take Effect
- Updates take effect once the revised Policy is posted on our website or application
- The “Last Updated” date will be revised accordingly
- Where required by law, additional notice may be provided
2. Notice of Material Changes
If we make significant changes that affect your rights or how we use your data, we may provide extra notice, such as:
- Email notification
- In-app or website notice
- Other reasonable communication methods
3. Your Acceptance
By continuing to use the Services after updates become effective, you agree to the revised Privacy Policy.
If you do not agree with the changes, you should stop using the Services and may request account deletion where applicable.
4. Contact
If you have questions about any updates, you may contact AllofAI using the details provided in the “Contact Us” section.
GOOGLE USER DATA
When you connect your Google account to AllofAI, we may access limited Google user data via Google APIs solely to provide the features you request. Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
1. Data We Access
Depending on the permissions you authorize, we may access:
- Gmail messages (read-only) to display relevant emails within the Services
- Google Calendar data to view, create, or manage events on your behalf
We only access data within the scopes you explicitly grant.
2. How We Use Google User Data
Google user data is used only to:
- Provide the requested user-facing features
- Display information within the Services
- Improve functionality of those features
We do not use Google user data for any unrelated purposes.
3. Data Sharing
We do not sell or license Google user data. We may share it only in limited cases:
- With service providers strictly bound by confidentiality and usage restrictions
- When required by law or legal process
In connection with a merger, acquisition, or asset transfer (with prior notice where required)
4. Data Security
We protect Google user data using:
- TLS encryption for data in transit
- Encryption at rest for stored data
- Strict access controls based on need-to-know principles
- Authorized personnel access only
5. Retention and Deletion
We retain Google user data only as long as necessary to provide the requested features.
- You may revoke access at any time via your Google Account permissions: https://myaccount.google.com/permissions
- Upon revocation, we will delete associated Google user data from active systems within 30 days
- You may also request deletion by contacting us at [email protected]
6. Prohibited Uses
We do not use Google user data to:
- Train or improve generalized or non-personalized AI or machine learning models
- Serve advertising, including personalized or interest-based ads
- Sell or transfer data to third parties or data brokers
- Make credit, lending, or eligibility decisions
- Build external user profiles unrelated to the Services
7. Commitment to Limited Use
AllofAI strictly limits the use of Google user data to what is necessary to provide the requested features, in compliance with applicable Google API Services requirements.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact AllofAI using the details below.
1. Contact Information
- Email: [email protected]
- Company: Utility Foundry Limited
- Address: FLAT/RM A 12/F ZJ 300 300 LOCKHART ROAD WAN CHAI, HONG KONG
2. What to Include
To help us process your request efficiently, please include:
- Your name
- A clear description of your request or concern
- Relevant details such as dates or account usage information
3. Identity Verification
For security purposes, we may need to verify your identity before responding to certain requests.
4. Response Time
We aim to respond to all privacy-related inquiries in a timely and appropriate manner and will work to resolve your concerns in good faith.