Cancellation & Refund Policy
At AllofAI, we strive to provide a valuable and reliable experience for all users. Please review this policy carefully to understand how subscription cancellations and refunds are handled.
Subscription Cancellation
Trial Subscription
We may offer a trial period that allows you to explore our services before starting a paid subscription.
If you cancel your trial before it ends, you will not be charged. To avoid being charged, please cancel before the trial expiration date.
If you submitted a cancellation request before the trial ended but were still charged, please contact us at [email protected]. If we can verify that your cancellation request was received before the trial expiration date, a refund may be issued.
Paid Subscription
After your trial ends, your subscription will automatically convert to a paid plan unless canceled beforehand.
You may cancel your subscription at any time to prevent future renewals. To cancel your subscription, please follow the instructions provided in your subscription confirmation email, or contact us at [email protected].
Cancellation stops future renewals only. You will continue to have access to your subscription benefits until the end of your current billing period.
Recurring Billing
By subscribing to AllofAI, you authorize recurring payments based on the subscription plan you select.
- Subscription fees are charged in advance at the beginning of each billing period.
- Your subscription will automatically renew unless canceled before the next renewal date.
- You can manage or cancel your subscription at any time through the methods described above.
- Canceling a subscription does not automatically generate a refund for charges that have already been processed.
Refund Eligibility
Refunds may be available in the following situations:
Trial Cancellation Charged in Error
If you canceled your trial before it ended but were charged due to a processing or technical issue, please contact us. Once verified, we may issue a refund.
Technical Issues
If you experience a significant technical issue that prevents you from accessing or using the service, you may submit a refund request within 30 days of the charge date.
All technical issue refund requests are reviewed individually and may require additional information for verification.
Non-Refundable Situations
Refunds are generally not provided in the following circumstances:
- You forgot to cancel your subscription before renewal.
- You no longer need or use the service.
- You cancel after a billing period has started.
- You used only part of your subscription period.
- You are dissatisfied with features that were accurately described before purchase.
- You request a refund for a partially used billing cycle.
- Unless otherwise required by applicable law, all subscription fees are non-refundable once charged.
Contact Us
If you have questions about this policy or would like to request a refund, please contact us at:
Email: [email protected]
For more information about our services, please visit https://allofai.ai/legal/terms.